AdeptLink Help Center
Clear guides for account access, quote requests, orders, payments, and marketplace workflows.
Licensed
Marketplace software
White-label
Operator branding
Trade
RFQ and order workflows
Canada ↔ Vietnam
Flagship Agri-Food corridor
Browse by category
Pick the area you need help with. Each guide is written to answer one question end-to-end.
Getting Started
Account access and onboarding for AdeptLink-powered marketplaces.
Buying & RFQs
Buyer workflows and quote requests configured by marketplace operators.
Selling
Supplier product, RFQ, and order workflows enabled by marketplace operators.
Payments & Milestones
Payment options and milestone workflows configured for each marketplace.
Shipping & Logistics
Shipment and delivery information available in each marketplace.
Disputes & Returns
Order issue processes and terms published by marketplace operators.
Account & Security
Account access and security options available in your marketplace.
Common questions about AdeptLink
The four questions buyers and suppliers ask us most often.
- What is AdeptLink?
- AdeptLink is licensed, white-label B2B trade marketplace software for manufacturers, distributors, and trade associations. Its flagship live deployment serves the Canada–Vietnam Agri-Food corridor.
- Who sets participant fees?
- AdeptLink licenses software to marketplace operators. Each operator sets fees and terms for buyers and suppliers using its marketplace.
- Who sets onboarding requirements?
- Onboarding and verification requirements are configured by each marketplace operator. Contact the operator of the marketplace you use for its specific process.
- How do I contact AdeptLink support?
- Use the support channel provided by your marketplace operator, or contact AdeptLink through the contact form.