How Milestone Payments Work
Some marketplaces powered by AdeptLink may configure payment milestones. Availability, release conditions, and payment handling depend on the marketplace operator and its payment provider.
Payment milestone coordination is an optional workflow that may be enabled by a marketplace operator. Review the payment provider, order conditions, dispute process, and any applicable fees before continuing. See pricing for AdeptLink software license information.
Example workflow
The marketplace presents payment terms
If milestone coordination is enabled, the operator presents the applicable payment steps, provider, fees, and conditions for the order.
Review the marketplace and payment provider terms before continuing.
The parties follow the order terms
The buyer and supplier follow the shipping, documentation, and communication process agreed for the order.
Carrier connections and shipment updates depend on the marketplace configuration.
The parties record order progress
Where enabled, the marketplace may record delivery or other order milestones. Any confirmation and dispute steps are governed by the published order terms.
Deadlines and dispute eligibility are set by the marketplace operator.
The payment provider applies its terms
Payment release, refunds, and any holds are handled according to the payment provider's arrangement with the marketplace and its participants.
AdeptLink licenses marketplace software; it does not itself determine payment-provider settlement timing.
Milestone Payments FAQ
Payment options depend on the marketplace operator and its payment provider.
- What is a payment milestone workflow?
- A marketplace may configure payment steps tied to order progress. Availability, conditions, and payment handling depend on the marketplace operator and its payment provider. Review the terms shown for your order before using the workflow.
- What if there is a problem with an order?
- Follow the dispute process and deadlines published by the marketplace operator and payment provider. Keep the order documents and relevant evidence, and submit them through the channel specified for the order.
- Does AdeptLink hold my money?
- AdeptLink licenses marketplace software. Payment custody, processing, and release are governed by the marketplace's payment provider and applicable terms.
- What does a milestone workflow cost?
- Fees depend on the marketplace operator and payment provider. Check the costs shown for your order and the applicable marketplace terms.