How to find shipment information
Updated April 12, 20262 min read
Quick answer
Open the order in your marketplace and review any shipment details made available by the operator or supplier. Carrier links and status updates depend on the marketplace's integrations and the information entered for the order.
What if tracking information is missing?
Ask the supplier or marketplace operator for the carrier and tracking details. Check the carrier's own service for the most current information when one is provided.
Who handles delivery questions?
Delivery responsibilities depend on the agreed shipping terms. Review the order documents and contact the responsible party identified in the agreement.
Frequently asked questions
- Does AdeptLink track every carrier automatically?
- Carrier connections vary by marketplace. Check with the operator about available tracking integrations.
Related guides in Shipping & Logistics
Still need help?
Contact your marketplace operator for support and response-time information.
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